Refund policy (draft)
Full refund within 7 days
If the tool you bought cannot run on your PC, you get a full refund when you ask within 7 days of purchase and our support has tried to fix the problem with you first.
When there is no refund
There is no refund once the licence key has been used for normal video-making beyond the first 7 days, or when the tool runs but you changed your mind.
How to ask
Write to us through the contact section of this website or on WhatsApp. Include your licence key and a short description of what happens on your PC (a screenshot of the error helps). We reply and try to fix it first; if it cannot run, the refund is sent to the way you paid.